In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company, Advaning Advanced Awnings and Shades. “Party”, “Parties”, or “Us”, refers to both the Client and Advaning, or either the Client or Advaning. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to the prevailing Laws of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Advaning and its staff are committed to protecting your privacy. Authorized employees within the company are on a need to know basis regarding your information. Any information collected from individual customers will only be used internally for the benefit of finding better ways to serve you and the needs of our other customers. It will not be shared with or sold to other companies for any purpose. We constantly review our systems and the data therein to ensure the best possible service to our customers is provided both safely and discreetly. The US government has passed legislation protecting consumers from unauthorized access to their personal information and we have taken measures to further safeguard your information. Should an unfortunate compromise of protected information occur, Advaning’s management team will investigate any such actions and assist the authorities in prosecuting and/or taking civil proceedings to recover damages against those responsible.
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party or parties outside Advaning’s employees. Advaning will comply only within the legal boundaries of government protocol if legally required to do so to means of a court order presented by the appropriate authorities. Clients have the right to request sight of, and copies of any and all of their client records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
The Advaning Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United States and other countries. The brand names and specific services of this Company featured on this web site are trademarked.
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade event outside of our control, that causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of the United States govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the US courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
A. Purchase Orders: Awnings and Awning Accessories
Advaning accepts Purchase Orders in the following manner. No verbal PO’s will be accepted under any circumstances.
• Email all sales and service inquiries to firstname.lastname@example.org
• B2B eCommerce site: email@example.com
• Fax at 1-877-310-3832
• EDI (Electronic Data Interchange)
1) Ground orders:
2) Expedited orders:
Advaning will make every effort to process and ship all purchase orders to meet our policy, but cannot guarantee and cannot be held responsible for delays out of our hands. Such delays can include, but are not limited to: Changes to the order, Remote Area locations, Shipping carrier, Residential location, Weather, Natural or Manmade acts of mayhem, or any act-of-God scenario. Expedited rates may change due to Remote Area locations and may not always arrive on time. Advaning is not responsible for carrier limitations, shipping delays and extra costs for remote areas.
3) Will Call orders: Awnings are typically long and bulky products. Will call customers should verify the length of the product first to make sure the vehicle has sufficient room. Will call products are released at the warehouse's door and it is the customer's responsibility to receive and load it to the vehicle on their own accord.
B. CANCELLED ORDERS
C. RETURN POLICY
D. SHIPPING POLICY
E. DAMAGED/LOST SHIPPING CLAIMS PROCEDURES
Please be advised that drop shipments delivered on a 3rd party shipping account are the sole responsibility of the accountholder, which in these cases are the resellers and distributors of Advaning’s products; this also pertains to freight shipments for consignment orders. In the event that a package is lost or damaged, the accountholder of that particular carrier is responsible for filing the loss/damage claim. All claims are compensated to the accountholder directly from the shipping carrier. For the sake of a prompt resolution to a damage claim by the shipping carrier, it is advisable to make notations of the damages on the bill of lading and to retain the damaged product before filing a claim.
F. HOLIDAY SHIPPING SCHEDULE
Advaning observes the following Holidays and therefore will not process or ship orders accordingly.
Note: Thanksgiving, Christmas and New Year’s Eve may be limited for express shipments due to the shipping carrier’s schedule. Advaning is not responsible for this or any delays as a result of the shipping carrier’s schedule. We strongly urge that orders around holidays are received as early as possible to avoid common delays resulting in a higher influx of orders, possible weather issues and truck delays during this time.